Bizzell Supports CMS COVID-19 National Nursing Home Training Series

Bizzell Supports CMS COVID-19 National Nursing Home Training Series

The global COVID-19 pandemic has highlighted the vital role of infection prevention, particularly in nursing homes. A dedicated infection preventionist role within long-term care (LTC) settings is now a regulatory mandate. However, infection prevention personnel and supplies are strained due to the demands of COVID-19 control and mitigation.

The Centers for Medicare & Medicaid Services (CMS) has partnered with the Quality Improvement Organization (QIO) Program to present a series of trainings on infection prevention issues tailored specifically to nursing homes. The Bizzell Group (Bizzell) is proud to work with CMS and the QIO Program to facilitate this training, focused on protecting vulnerable nursing home residents and promoting patient safety throughout these unprecedented public health challenges.

The National Nursing Home Training Series weekly live webcast is open to health care providers and to the public. Initial trainings included: Implementation Strategies for COVID-19 Surveillance and Early Detection; Cohorting: Effective Management of Residents and Staff; and Clinical Care: Managing COVID-Positive Residents.

The Bizzell Group (Bizzell), as the Data Validation & Administrative Contractor (DVAC) facilitates cross-network collaboration, data analysis, learning and support for the Network of Quality Improvement and Innovation Contractors (NQIIC) program for the Centers for Medicare & Medicaid Services (CMS). Bizzell is committed to data-driven, research-informed, innovative solutions that improve health and public health outcomes across the nation and around the globe, through CMS, Centers for Disease Control and Prevention (CDC), Health Resources & Services Administration (HRSA), U.S. Food & Drug Administration (FDA), U.S. Department of Defense (DoD), Substance Abuse and Mental Health Services Administration (SAMHSA), and National Institutes of Health (NIH). Learn more at:

The Virtual Pivot: Transforming Your In-Person Meetings to Successful Virtual Events

The Virtual Pivot: Transforming Your In-Person Meetings to Successful Virtual Events

Written by: Almeda Kyser
Virtual events are the new norm. With travel restrictions due to COVID-19, many organizations are rethinking how they disseminate information, build communities online, and engage users. As businesses rush to transform the workplace to accommodate these new demands, virtual workspaces are growing through the use of innovative digital tools and platforms.

But it takes more than digital products to craft an innovative solution to conferences and meetings in the current pandemic. Pulling off a successful virtual event that effectively brings teams and clients together from across the country or around the globe requires strategy, customized technology, and detailed project management.

Virtual meetings can generate higher participation and engagement than in-person meetings regardless of size, with careful attention to the logistical challenges of hosting an event. The Bizzell Group’s (Bizzell) Conference Management and Logistical Support team developed the following list of best practices to help clients and partners transform their in-person meetings to successful virtual events.


Strategy drives the meeting planning process and is the critical element when pivoting to virtual events. It is important to ensure that meeting stakeholders’ perspectives are considered in defining the elements of a successful event outcome, and in choosing the set of virtual tools to deliver that outcome.

  • Set clear goals and objectives for the meeting.
  • Determine which components will be a part of your virtual event: for example, general sessions, breakout sessions, posters, trade show, and networking sessions.
  • Choose a virtual strategy that will help you meet the goals and objectives of your meeting and is aligned with the needs of the audience.
  • Develop a detailed work plan that will create a clear path towards meeting the goals and objectives.


How you deliver the content is just as important as the content itself. The medium really is the message when it comes to virtual meetings. Choose the medium that best meets your audience’s needs — whether it is a webinar to share PowerPoints with a large group, or a teleconference for your weekly team check-in.

  • Webinars/Video Conferences/Virtual Events
    • Webinars allow participants to join from anywhere and view presentations from one or more speakers. Most webinars allow participants to view speakers with video conferencing, ask questions with chat features, provide feedback with polling tools, and use closed captioning. Since webinars allow you to present live or pre-recorded events, be sure to post recorded presentations to your website
    • To enhance the participant experience and innovate your virtual conference, consider creating a virtual world and use a virtual reality system. 3D virtual event platforms are lifelike environments that best match your event’s audience and mimic the dynamics of a physical conference.
    • There are many tools for webinars and virtual events, such as Zoom, Adobe Connect, RingCentral, Microsoft Teams, Bluejeans, Crowdcast, Intrado, Webex, GoToMeeting, GoToWebinar, Google Meet, GlobalMeet and JoinMe. Each offers a variety of tools and features to enhance the overall experience. An experienced Meeting Planner can help you choose the best program for your needs.
  • Teleconferences/Phone
    • Teleconferences allow participants to join an audio call from anywhere. They are accessible through landline, smart device, and computer, making them a good choice to reach a wide variety of participants in multiple locations with varying technology.
    • Many platforms for webinars and virtual events also offer teleconferencing capacity. Check with each platform to evaluate their features and ensure the best fit for your teleconference.
  • Hybrid Events
    • Hybrid events are held for participants unable to travel or attend an in-person event such as town hall meetings, trainings, department meetings or conferences. These events require very high-level video production equipment and online requirements for virtual participants. When successfully implemented, they can offer participants nearly the same experience as in-person attendance.


Maintain a Standard Operating Procedures checklist that can be used and customized across all types of meetings and at every venue, whether virtual or in person. Make this a living document that will guide and develop meeting plans before, during, and after an event, and serve as a record of lessons learned that will track data and drive continuous improvement.

  • Set clear goals for your virtual event and share those goals in your messaging before, during, and after the event.
  • Determine the appropriate platform and technology for your event based on the goals and objectives, and the event components.
  • Design every detail of the meeting, script out every phase in advance, and schedule a dry run rehearsals of all elements including the technology platform.   
  • Always have a plan to prepare for disruptions or glitches that may occur during the meeting. Assign staff to be in charge of managing this aspect of your event.


The success of many events is determined by the quality of the speakers. Preview the speakers before the event and check out reviews from their past presentations. Discuss the meeting goals with the speakers and ensure the content will be focused on the needs of participants and the event.

  • Recruit dynamic speakers who present great content that is relevant to the goals of the event. Content is key, and the content and delivery need to capture and keep your audience’s attention.
  • Recruit speakers who are experienced in virtual formats and have an active plan to engage the virtual audience.


Audience engagement is more important than ever in the new virtual environment. Technology offers exciting opportunities to reach participants in new ways.

  • Create an interactive, meaningful experience by incorporating activities like gamification to keep the audience excited about learning.
  • Leverage digital collaboration tools such as white boards to increase engagement.
  • Incorporate creative tools such as Word Clouds and breakout room discussions and have participants report back to the larger group.
  • Include participant polling and chat box responses during the meeting to enhance engagement and invite feedback. 
  • Keep real-time notes of audience discussion, and invite the audience to recap key themes, takeaways, and next steps at key junctures throughout the meeting.


Audience feedback after the event is the key to making data-driven improvements. With expertly crafted survey instruments, meaningful insights will increase opportunities for success.

  • Analyze participant polling collected during the meeting, to assess real-time engagement and tracking towards meeting goals. 
  • Design post-event surveys to capture meaningful metrics and drive data analytics, such as speaker feedback, digital platform accessibility, participant engagement, achievement of meeting goals, and opportunities for quality improvement.

With a clear strategy, customized technology, and detailed project management, virtual events offer new opportunities to keep groups of all sizes engaged with focused content and active tools to bring meetings to life. Bizzell has successfully orchestrated webinars, virtual conferences, teleconferences, and hybrid events ranging from thousands of participants, to small groups of high-level decision-makers.


Do you need innovative solutions and assistance converting your in-person events to virtual meetings? Contact Bizzell’s team of event planning experts to support your conference and event planning needs.

Bizzell Wins Five Hermes Creative Awards for Public Health-Related Content

Bizzell Wins Five Hermes Creative Awards for Public Health-Related Content

May 8, 2020 (Lanham, MD) – The Bizzell Group (Bizzell), one of the fastest growing companies in America according to Inc. Magazine and Washington Business Journal, has won five Hermes Creative Awards, including two Platinum awards, two Gold awards, and one Honorable Mention. Bizzell was recognized for visual communication and marketing projects designed to support federal agencies and corporate initiatives that tackle the most critical and consequential issues affecting our world such as Ebola, suicide, substance use disorders and healthcare quality improvement.

“At Bizzell, we integrate world-class strategy, design, and technology to accelerate our clients’ missions, transforming lives in the process,” said Anton C. Bizzell, M.D., President & CEO. “We take pride in delivering exceptional communication products and will continue to set monumental standards worth achieving. Thank you, Hermes, for this distinguished honor.”

The Hermes Creative Awards, administered by the Association of Marketing and Communication Professionals are an international competition for creative professionals and serve as a benchmark of excellence for communications. Winning companies and individuals are selected from over 200 categories grouped under advertising, publications, marketing, branding, integrated marketing, public relations/communications, electronic media, and training.   From the United States, there were about 6,000 entries in the 2020 competition.

Full list of Bizzell’s Hermes Creative Awards:

Platinum Awards:

Gold Awards:

Honorable Mention:

For a  full list of awards won by Bizzell, please visit our website at:


Established in 2010, Bizzell US is U.S. Small Business Administration (SBA) HUBZone certified strategy, consulting, and technology firm with a mission to improve lives and accelerate change. Bizzell US develops innovative solutions to some of the most critical issues of our time such as health care services equity, global health, workforce innovation and other urgent needs facing the world. Under the leadership and vision of founder, Anton C. Bizzell, MD, the company has grown into a thriving firm headquartered in New Carrollton, Maryland with staff and offices in various regions around the country including California, Colorado, Oklahoma, and Georgia, and globally in Africa, Asia, and Central America. Learn more about how we develop data-driven, research-informed, innovative solutions to complex-real-world challenges. Learn more at


Hermes Creative Awards honors the messengers and creators of the information revolution. Armed with their imaginations and computers, Hermes winners bring their ideas to life through traditional and digital platforms.

Each year, competition judges evaluate the creative industry’s best publications, branding collateral, websites, videos, and advertising, marketing and communication programs.

Bizzell Wins NICHD Meeting and Conference Logistical Support Contract

Bizzell Wins NICHD Meeting and Conference Logistical Support Contract

October 3, 2019 (Lanham, MD) – The Bizzell Group (Bizzell) successfully competed for and was awarded a contract to provide meeting and conference logistical support for the National Institute of Child Health and Human Development (NICHD) at the National Institutes of Health (NIH). NICHD’s mission is to lead research and training to understand human development, improve reproductive health, enhance the lives of children and adolescents, and optimize abilities for all [1]“About NICHD”. Retrieved 2019-10-02..

Supporting the NICHD Division of Extramural Research (DER) meeting and conference initiatives, Bizzell will manage, facilitate, and monitor various aspects of strategic meeting planning. These activities include but are not limited to surveying the availability of and reserving venues, setting meeting agendas, identifying and inviting speakers and attendees, developing and disseminating print and electronic communication in 508 compliance, and performing evaluation support for meetings.

Additionally, Bizzell will perform data retrieval, entry and summarization, as well as other administrative services such as program management, communications, and graphic design.

“Diligence and accuracy are critical to capturing the vision and mission of NICHD and the needs of meeting stakeholders,” said Almeda Kyser, Vice President, Conference Services at Bizzell. “We are elated to know that the agency recognizes Bizzell’s exceptional track record of performance and has selected us for this opportunity.”

DER conducts biological, behavioral, and clinical research related to conception and pregnancy, normal and abnormal development in childhood, reproductive health, and population dynamics across the lifespan.

About Bizzell

Established in 2010, The Bizzell Group dba Bizzell US (Bizzell) is a U.S. Small Business Administration (SBA) 8(a) certified strategy, consulting and technology firm that specializes in program management, administrative support, communication & outreach, conference management & logistical support, health services & research, technical assistance, as well as training & development. Bizzell’s expert staff and consultants work on health, scientific, education, environment, research, and information technology projects that meet national priorities.

Under the leadership and vision of founder, Anton C. Bizzell, MD, the company has grown from a staff of two in one small office, to a thriving firm with three offices in Lanham, MD, Rockville, MD, and Atlanta, GA with ongoing projects across the world.

Bizzell US
Director of Communications
301-459-0100 ext. 130


[1] “About NICHD”. Retrieved 2019-10-02.